Frequently Asked Questions
Everything you need to know about your JUNI experience.
What is JUNI's shipping policy?
We offer standard and expedited shipping worldwide. Standard shipping typically takes 5-7 business days, while expedited orders arrive within 2-3 business days.
How do I return an item?
You can return unworn items with original tags within 30 days of purchase. Visit our Returns Portal to generate a prepaid shipping label.
What materials are used in JUNI clothing?
We prioritize sustainability and quality, using premium organic cotton, recycled polyester, and ethically sourced linens across our collections.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and buy-now-pay-later options through Klarna and Afterpay.